<?xml encoding=”utf-8″ ?????????> Make sure you incorporate the following data into your 2024 plans … Knowing how to deliver good customer service is essential for the ongoing success of your business. Salesforce research found that 80% of customers now consider the experience a company provides to be as important as its products and services, so the importance […]Read More

<?xml encoding=”utf-8″ ?????????> The European Commission has hatched a confidential Plan B proposal to “cushion” the impact of a looming 10% tariff on imports and exports of electric vehicles. The proposal was presented to member states on Monday in response to pressure from carmakers to amend some of the conditions imposed when the UK left […]Read More

<?xml encoding=”utf-8″ ?????????> Rail workers have voted to accept a pay deal, ending their involvement in a long-running series of strikes. Members of the RMT union agreed to an offer from train companies which included a backdated pay rise of 5% for 2022-23 as well as job security guarantees. It means that RMT members will […]Read More

<?xml encoding=”utf-8″ ?????????> Metro Bank is axing 20 per cent of its workforce in a bid to cut costs, days after its investors backed a £925million rescue package. The embattled lender is also ‘reviewing’ seven day opening and extended hours across its branch network, it told investors on Thursday. Metro said it had identified potential […]Read More

<?xml encoding=”utf-8″ ?????????> Falling inflation and speculation that interest rates have peaked have boosted business confidence back to levels not seen since before the onset of the energy crisis caused by the war in Ukraine, according to new research. An index compiled monthly by Lloyds bank, tracking optimism among British companies, climbed by three points […]Read More

<?xml encoding=”utf-8″ ?????????> Cristiano Ronaldo, the Portuguese and former Manchester United footballer, is facing a lawsuit seeking “a sum exceeding” $1 billion over his promotion of Binance, the world’s largest cryptocurrency exchange. A filing in a US district court in Florida claimed that Ronaldo “promoted, assisted in, and/or actively participated in the offer and sale […]Read More

<?xml encoding=”utf-8″ ?????????> The government has announced a new draft of guidance to support businesses to upskill their workers and unleash the potential of Artificial Intelligence to help boost productivity by enhancing workplace activity. The guidance will help employers develop their employees understanding around AI, offering an understanding around key knowledge, skills and behaviours to […]Read More

<?xml encoding=”utf-8″ ?????????> Lloyds Banking Group is shutting another 45 bank branches across its network amid the ongoing shift away from high street banking. The group is shutting 22 Halifax branches, 19 Lloyds branches and four in the Bank of Scotland business. The latest closures now bring the total number of high street branches closed […]Read More

<?xml encoding=”utf-8″ ?????????> A new partnership between the University of Liverpool’s VEC (Virtual Engineering Centre), Liverpool John Moores University (LJMU) and Edge Hill University has launched to support business innovation across the Liverpool City Region (LCR). The new £5.1m Horizons programme, funded by the Liverpool City Region’s £44m UK Shared Prosperity Fund (UKSPF) allocation, will […]Read More

<?xml encoding=”utf-8″ ?????????> Maison Sport, the leading online platform connecting ski enthusiasts with professional instructors, has announced the successful completion of an ambitious £3.1 million investment round, bolstering its position as a trailblazer in the ski tech industry. The investment will be instrumental in expanding the platform’s lesson offerings, accommodating the surging demand for personalised […]Read More